One of the best things about being in the online Salon & Spa software business is that every day is different. Just when I think I've seen and heard it all, one of our subscribers will come up with a feature suggestion or some unique circumstance in their business that gives us great ideas for new features and conveniences that can truly make a difference in the business and daily life of every Salon & Spa professional using our service.
As a former service provider and Salon/Spa owner myself, I am very sensitive to the needs of the hard-working service professionals that are now my clientele. I'm also very sensitive to the fact that most people have no idea about all of the work that goes into being a service provider - both physical and emotional.
So what does all this have to do with why "Specialty Salon & Spa Software" is important? I think my personal experience in the Salon and Spa industry has everything to do with what makes our online software become an invaluable part of daily life for our clients - you know... the kind of technology tools you can't live without - like your cell phone or email. It is a beautiful thing when I hear from our clients that they would "die" without our service.
This "until death do us part" commitment from our clients comes from specialty features we've developed like the ability for owners to hide client contact information from employees but still give them log-in access to review their schedules, or formula and procedural notes that are automatically placed into each day's print view and a million other intuitive things our software does.
Our specialty features and little things add up to a lot of difference making life easier and business more profitable. I refuse to accept that the exact same software features and functions that work for a Yoga, Dance or Photography studio are going to serve beauty professionals well. Our commitment to our subscribers is to be the very best tool for Salon & Spa professionals and doing that doesn't mean creating generic software features that cover many industries.
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