By datestamp, it will appear that I've been ignoring the need to blog, but in reality we found a "hot" new blogging technology we thought would be a great addition to our business. Sadly, the truth is that we had a very bad experience with this blogging company and are now back to basics with good old Google Blogger!
The lessons learned here are exactly the things we tell all of the professionals evaluating our online appointment booking and salon and spa management services. I believe they are worth sharing as we re-engage this blog:
1. When evaluating a technology you want to incorporate into your business, don't settle for reviewing demos and getting your questions answered. If you cannot be provided the ability to test a technology on your own computer to be sure it works well for you - DON'T move forward with it! We provide a 30-day free trial with full system available to potential subscribers. Every technology should!
2. Try every feature you or your clients will use FOR YOURSELF. You must know what your clients will be seeing and experiencing just like you must see the online tools you will be using in your daily business. Frankly, what your clients see and experience will ultimately be more important than what you see a service provider.
In the case of our bad "new" blog technology experience, all we lost were some blog posts. In the case of evaluating online appointment booking tools and Salon and Spa software, you can lose much more if you chose badly - like your entire client list and all of your historical client and sales information.
In addition to being able to touch the technology with your own hands and your own computers, you've got to know what a service providers policies are for when you leave their service. Will they provide you lists of all future appointments? Will your clients be contacted by this company or other professionals using their service? We hear horror stories from professionals all the time about what they didn't know when they signed up for some cool "new" service. I'll discuss these things and more here in our weekly discussion.
Our team is here to help you evaluate not only our system but we are also prepared to answer questions about our competitors. Our support team is available to our Free Trial users just like they are to our subscribers Toll Free at 1-888-474-8018.
Let us know how we can help you.
Everything ONLINE Salon and Spa Management is where we submit updates to VirtualSalons and VirtualSpas subscribers about what we are doing in our online salon and spa software programs. If you are not a VirtualSalons and VirtualSpas client, we believe you will still find our blog topics informative, and of course, we'd be happy to tell you more about our services if you like what you read.
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